Shipping Policy

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Buy a job pack. Making your shipping options clear is a great way to help buyers make an informed decision. Buyers are able to filter their search results to only include listings with free shipping which will benefit you. You can manually enter basic shipping options during the listing process. This could include standard post, tracked courier, as well as rural options. In the main description of your listings you may also how we trade options book shipping and handling cost to include information on how quickly you can post an item after payment has been received, along with the general delivery times.

Can I send goods overseas? If someone asks you to ship elsewhere, please get in touch with us. I sent the item but the buyer hasn't received it yet. What do I do? The best thing to do is contact the postal company you used to send the item. We also always encourage sellers to arrange a refund how we trade options book shipping and handling cost replacement for buyer if the goods are lost or damaged in the post.

Do I have to pay for return shipping or does the buyer? How do I keep safe while offering pickups? The buyer organised a time to meet and they haven't shown up, what can I do? General item Success fees for sold items only. View My Trade Me. Reporting Monthly summary Export agent reports Export job reports Current subscription listings: Try My Products, a free Trade Me tool that helps you manage your listings.

Announcements Message board Help. Shipping Making your shipping options clear is a great way to help buyers make an informed decision. Add courier quotes to your listings using our handy calculator. Basic shipping You can manually enter basic shipping options during the listing process. FAQs Can I send goods overseas? Back to top Desktop Mobile.

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When you register with the Verso Books website, you will need to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details.

You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised. You may choose to store your billing and shipping addresses with our payment card provider, Braintree Payment Solutions, for your own convenience. Providing Verso Books with an up-to-date billing and shipping address when placing an order is your responsibility.

Any contract for purchases made through the Verso Books website will either be with Verso, Inc. Verso Books must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. Once payment has been authorized Verso Books will confirm your order by sending an email to you at the email address you provide. The order confirmation email will include your name, the order number and the total price.

Verso Books will make every effort to ensure that payment for your order is only taken once your goods are available for download or have shipped. Acceptance of the payment by Verso Books will bring into existence a legally binding contract between us on these terms. You own the file once you've downloaded it, and you can use it on any of your devices in perpetuity. It has visible and invisible watermarks, applied by Booxtream, which contain your name and email address. You are prohibited from uploading Verso ebooks to any website or file-sharing network, or in any other way making them available for distribution, sharing, copying, downloading, or reselling.

Royalties from every sale will be paid to the author: Verso Books will make every effort to ensure that books are in stock and being shipped before taking payment. Pre-orders will only be billed when the books ship to you. However, if Verso Books has insufficient stock to deliver the goods ordered by you, then we will notify you as soon as possible and any sum debited by Verso Books from your card will be re-credited to your account, and Verso Books will notify you by email at the address given by you when you submitted your order.

The refund will be made as soon as possible and in any event within 30 days of your order. Verso Books will not be obliged to offer any additional compensation for disappointment suffered. Verso Books offers free shipping worldwide, if your order is over a threshold. Verso Books will mail, or arrange a courier on your behalf, for the goods ordered by you to the name and address you give Verso Books at the time you make your order.

Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of dispatch of the order. All delivery times quoted on the web site are estimates only, based on availability, normal processing and delivery companies. You will become the owner of the goods you have ordered when the goods are dispatched to you from our distribution center.

All US dollar prices displayed on the Verso Books website are exclusive of sales tax. Any applicable sales taxes will be calculated during checkout, and clearly displayed before you submit your final order. If you are outside the UK, your final price may be different depending upon the VAT rate that applies to your location, in which case this will be displayed before you submit your final order.

Goods sold by Verso Books that are dispatched to addresses in the rest of the world are not subject to US sales tax or EU VAT, but may be subject to import duties and taxes that are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

Additionally, please note that when ordering from Verso Books, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

If the goods Verso Books delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, Verso Books shall have no liability to you unless you notify Verso Books in writing at the Verso Books contact address of the problem within 30 days of the delivery of goods in question.

If you do not receive goods ordered by you within 30 days of the date on which they were dispatched to you, Verso Books shall have no liability to you unless you notify Verso Books in writing at Verso Books contact address of the problem within 60 days of the date on which the goods were dispatched to you. If you notify a problem to Verso Books under this condition, Verso Books' only obligation will be, at its option, to make good any shortage or non-delivery; to replace any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question to the original method of payment.

Verso Books will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to Verso Books under this condition and Verso Books shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under the paragraph above.

Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit Verso Books liability to you for any death or personal injury resulting from its negligence.

Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract. Verso Books shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control. If any part of these conditions is unenforceable including any provision in which Verso Books excludes its liability to you the enforceability of any other part of these conditions will not be affected.

Verso Books operates a complaints handling procedure which is used to try to resolve disputes when they first arise. If you have a complaint, please contact Verso, Inc. The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us. These terms and conditions, together with the current Verso Books website prices, delivery details and Verso Books contact details, set out the whole of our agreement relating to the supply of the goods to you by Verso Books.

These terms and conditions cannot be varied except in writing signed by a director of Verso Books. In particular nothing said by any sales person on behalf of Verso Books should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by Verso Books.

Verso Books shall have no liability for any such representation being untrue or misleading. The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. Verso Books shall not be responsible for any detrimental reliance you place on this website or its contents. Verso Books is providing this site and its contents including any downloadable data or software on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties, whether express or implied, to the fullest extent permitted by applicable law.

In addition, Verso Books makes no representations or warranties about the accuracy, completeness or suitability for any particular purpose of the information and related graphics published in this site. All liability of Verso Books howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by applicable law. Users of our site may submit material for publication in various areas of the site such as comments and discussions.

We accept no liability in respect of any material submitted by users and published by us and we are not responsible for its content and accuracy.

Neither Verso Books nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including without limitation compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

In these terms and conditions: Don't have an account? Sign up here for discounts and quicker purchasing. Terms and conditions Summary All orders placed using your account are your responsibility. Verso will only take payment once your goods are available for download or have shipped.

Our DRM-free, watermarked ebooks can be used on any of your devices, but cannot be uploaded to any website or file-sharing network. Any applicable taxes and shipping costs will be displayed during checkout, before you approve payment. Please notify us of any problems within 30 days, and we will make good, replace or refund your order.

In full Your details When you register with the Verso Books website, you will need to choose a contact email address and password. The contracting parties Any contract for purchases made through the Verso Books website will either be with Verso, Inc. Your order Verso Books must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. Availability of goods Verso Books will make every effort to ensure that books are in stock and being shipped before taking payment.

Shipping cost Verso Books offers free shipping worldwide, if your order is over a threshold. Delivery of goods to you Verso Books will mail, or arrange a courier on your behalf, for the goods ordered by you to the name and address you give Verso Books at the time you make your order.

Liability If the goods Verso Books delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, Verso Books shall have no liability to you unless you notify Verso Books in writing at the Verso Books contact address of the problem within 30 days of the delivery of goods in question. Force Majeure Verso Books shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Invalidity If any part of these conditions is unenforceable including any provision in which Verso Books excludes its liability to you the enforceability of any other part of these conditions will not be affected. Complaints Verso Books operates a complaints handling procedure which is used to try to resolve disputes when they first arise. Governing Law The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us.

Entire Agreement These terms and conditions, together with the current Verso Books website prices, delivery details and Verso Books contact details, set out the whole of our agreement relating to the supply of the goods to you by Verso Books.

Disclaimer The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. Interpretation In these terms and conditions: